Oasis-Shield Terms & ConditionsOrdering and Shipping: a. Order Placement: Orders can be placed on our website. By placing an order, you confirm that all the information provided is accurate and complete.
b. Shipping Time: Our standard lead time is 14 days. Once your order is ready for shipping, it will be dispatched within one week. Please note that these times are approximate and may be subject to variations due to unforeseen circumstances.
c. Shipping Method: We will ship your order using the method specified during the checkout process. Shipping costs and any applicable taxes or duties will be displayed before you complete your purchase. d. Shipping Address: It is your responsibility to provide a correct and deliverable shipping address. We will not be held liable for any delays or non-delivery due to an incorrect address provided by you.
Returns and Refunds: a. Returns: If you receive a damaged or defective product, please contact our customer service within 30 days of delivery to initiate a return. We may require photographic evidence of the damage or defect.